Q: What does the web site migration service include? Will my website be secure?
A: The web site migration service on offer at Start-N-Point is completely free and consists of transferring all your files, databases and emails from your current provider to your brand new web hosting account with us. We’ll also update all the settings needed for your web sites to be fully functional on our next–generation cloud hosting platform.Our technicians are fully capable of transferring any kind of web site. With years of practical experience behind their backs, they’re well–versed in the inner workings of our web hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made app with plenty of custom libraries is as elementary as moving a plain WordPress–based weblog.
Q: Web site migration seems like lots of work. How much time does it take?
A: While we can’t give you a precise time interval, because there are lots of factors, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our best to transfer your site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: What data will I be asked to give to your Website Migration Department?
A: Yes. We’ll need to have the name of the web site that you want us to transfer. We will also need a way to access your current web hosting account so that we can get the content associated with your site.
Q: My current web hosting account has delicate data inside. How can I trust you?
Q: How about downtime? Will my site be unavailable?
A: Nope. Your website will continue to be completely operational during the migration. Once everything is completed on our end, we will tell you so that you can preview it and check for any problems. If everything’s alright, all you will need to do is update your domain name’s DNS settings.
Q: Will my old hosting provider learn that I am leaving them?
A: While we migrate your web content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–based hosting platforms. Basically, if we can gain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.