1 hour ticket response
Start-N-Point’s team of customer service technicians is specialized in giving prompt answers to all your inquiries. We will examine your customer support ticket the moment it is delivered and will reply back to you with a solution to the problem within less than 60 minutes after the technical support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A First–Class Support Service
Each member of our client service staff has several years of experience in the hosting arena and almost all of them have worked for us for at least five years. They all are prepared to respond to all your inquiries in the most efficient manner possible.
A User–Friendly Help Section
To help you find a quick suggestion on how you can use a given service, we have implemented a very intuitive Help Center section in your Control Panel. You can search through an enormous selection of web hosting account management articles and website management articles, take a peek at the F.A.Q. section or check out our step–by–step video tutorials.