Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service team is educated to fairly quickly care for all of our hosting clients’ inquiries and information questions. Through our ticket system, you are able to send your request and a support crew fellow member will likely get back to you in less than max 60 minutes. Realistically, practice has shown that the common resolution period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You could email us 24x7x365 with any problem you possibly have associated with Start-N-Point’s services. We have got professionals available continuously to deliver help at any time necessary. You’ll be able to the ticket system or drop an e–mail whenever you want, alternatively you can grab the telephone or use the online chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working on your site within the Control Panel, you are able to always simply click the Help button and see your problem in the listing of content articles that will come up. We have also turned a number of the articles and reviews into video clips. The list of movies will load if you select the Videos press button available on the top right.