One-Hour Response Guarantee in Hosting
Our guaranteed maximum reply time for any technical support ticket that you post or any email that you write is just one hour, even if you contact us during weekends and national holidays. Whatever the essence of your problem or query may be, we’ll lend a hand right away and will provide you with the needed information to fix any problem with your websites. The actual reaction time commonly doesn’t surpass 15-20 minutes, which goes to say that you can just forget about waiting around for hours on end to get an issue fixed or even worse than that – waiting one whole day only to obtain a response that more information is required whilst nothing’s fixed. We will assist you without any delay since we understand just how priceless time can be in the dynamic digital age. The sixty-minute reply time guarantee applies to any billing or technical question that you might have with regard to our hosting.